Winnipeg IT Help Desk

IT Support Services

Got a tech problem slowing down your business? We fix it — remotely or on-site. No full-time IT hire needed.

  • ✅ No fix, no charge
  • 🖥️ Remote & on-site
  • 📍 Winnipeg-based
  • 💳 No lock-in contracts
What We Handle

Got a Problem? We've Got It.

From day-to-day headaches to urgent breakdowns — if it's IT, we handle it.

🖥️

Software & Apps

Installs, updates, crashes, and config issues across Windows, Mac, and business apps.

🌐

Network & Wi-Fi

Slow internet, connectivity drops, router setup, and Wi-Fi troubleshooting.

📧

Email & Microsoft 365

Outlook, Gmail, Microsoft 365, and Google Workspace setup and support.

🔐

Passwords & Access

Locked out? Permissions issue? We get you back in fast.

🖨️

Printers & Hardware

Printer setup, monitor issues, and hardware diagnostics on your devices.

☁️

Cloud & Backups

OneDrive, Google Drive, cloud setup, sync issues, and data backup guidance.

🛡️

Basic Cybersecurity

Antivirus, firewall checks, and general security reviews for your business.

📱

Devices & Setup

Phones, tablets, and laptops connected to your systems and working properly.

Hardware replacement parts are billed to the client. Custom software development is a separate service — see Web & Software services.

Our Promise

No Fix? No Charge.

If we take on your issue and can't resolve it, you won't pay a cent. No partial charges, no fine print. Zero risk to you.

How It Works

Simple as 1, 2, 3

1

You Reach Out

Call or email us. Tell us what's going on — we'll take it from there.

2

We Diagnose & Fix

We start remote for the fastest turnaround. On-site if we need to be there.

3

Fixed or Free

Problem solved — you pay. Can't fix it — you don't. That's the deal.

Pricing

Pick What Works for You

Pay per use, or save with a monthly plan. All prices in CAD. Taxes extra.

💳 On-Demand — Pay Per Use

🌐

Remote Support

We connect to your device and fix it in real time. No travel, fastest response.

$60/hr1 hr min.
🚗

On-Site Support

We come to your Winnipeg location. For hardware, cabling, and hands-on fixes.

$80/hr1 hr min.

📅 Monthly Plans — Better Rate, Priority Access

Monthly clients get faster response times and priority over on-demand requests.

Starter

Small teams with occasional needs

$129/mo
  • 5 support hours/mo
  • Remote support only
  • 24–48 hr response
  • Email & phone intake
  • No fix, no charge
Get Started CAD. Taxes extra.

Business

Busy teams that need fast coverage

$449/mo
  • 20 support hours/mo
  • Remote & on-site
  • 4–8 hr response
  • Email & phone intake
  • Top priority handling
  • Issue notes & docs
  • No fix, no charge
Get Started CAD. Taxes extra.

Not sure which plan? Contact us — we'll recommend the right fit.

Why JJBD IT

Skip the Full-Time Hire

A full-time IT employee runs $45,000–$75,000/yr. Our Business plan starts at $449/mo.

💰

Save on Overhead

No salary, no benefits, no onboarding. Pay only for what you use.

Fast Response

Monthly clients get priority. Most remote issues resolved same day.

📍

Local & Personal

Winnipeg-based, real person. No call centres, no outsourcing.

🔧

One Business Partner

Website, digital marketing, and IT support — all under one roof at JJBD.

FAQ

Common Questions

What exactly does "no fix, no charge" mean?
If we attempt your issue and genuinely can't fix it, you won't be billed — not even for the diagnostic time. Monthly plan clients won't have hours deducted either.
How do I contact you when something breaks?
Phone or email for now. A custom ticketing portal is in development and will be live soon — built in-house by JJBD.
Do unused monthly hours roll over?
No — hours reset each billing cycle. This keeps pricing clean and predictable on both sides.
What's the on-site service area?
On-site support covers the Winnipeg area. Not sure if you're in range? Just ask before committing to anything.
Can I cancel or change plans anytime?
Yes. No lock-in contracts. Upgrade, downgrade, or cancel whenever — just let us know.
Do you only work with small businesses?
Small businesses are our focus to start, but we'll support any size. Reach out and we'll make it work.
Get In Touch

Got an IT Problem? Let's Fix It.

Tell us what's going on — we'll get back to you fast.

Reach Out Anytime

Whether it's urgent or you just want to set up a plan, we're here.

📧jjbusinessdevelopers@gmail.com
📱+1 (204) 555-0704
📍Winnipeg, Manitoba, Canada
Mon–Fri: 9AM–6PM CST