Starter
Small teams with occasional needs
- 5 support hours/mo
- Remote support only
- 24–48 hr response
- Email & phone intake
- No fix, no charge
Got a tech problem slowing down your business? We fix it — remotely or on-site. No full-time IT hire needed.
From day-to-day headaches to urgent breakdowns — if it's IT, we handle it.
Installs, updates, crashes, and config issues across Windows, Mac, and business apps.
Slow internet, connectivity drops, router setup, and Wi-Fi troubleshooting.
Outlook, Gmail, Microsoft 365, and Google Workspace setup and support.
Locked out? Permissions issue? We get you back in fast.
Printer setup, monitor issues, and hardware diagnostics on your devices.
OneDrive, Google Drive, cloud setup, sync issues, and data backup guidance.
Antivirus, firewall checks, and general security reviews for your business.
Phones, tablets, and laptops connected to your systems and working properly.
Hardware replacement parts are billed to the client. Custom software development is a separate service — see Web & Software services.
Our Promise
If we take on your issue and can't resolve it, you won't pay a cent. No partial charges, no fine print. Zero risk to you.
Call or email us. Tell us what's going on — we'll take it from there.
We start remote for the fastest turnaround. On-site if we need to be there.
Problem solved — you pay. Can't fix it — you don't. That's the deal.
Pay per use, or save with a monthly plan. All prices in CAD. Taxes extra.
We connect to your device and fix it in real time. No travel, fastest response.
We come to your Winnipeg location. For hardware, cabling, and hands-on fixes.
Monthly clients get faster response times and priority over on-demand requests.
Small teams with occasional needs
Growing businesses needing reliable support
Busy teams that need fast coverage
Not sure which plan? Contact us — we'll recommend the right fit.
A full-time IT employee runs $45,000–$75,000/yr. Our Business plan starts at $449/mo.
No salary, no benefits, no onboarding. Pay only for what you use.
Monthly clients get priority. Most remote issues resolved same day.
Winnipeg-based, real person. No call centres, no outsourcing.
Website, digital marketing, and IT support — all under one roof at JJBD.
Tell us what's going on — we'll get back to you fast.
Whether it's urgent or you just want to set up a plan, we're here.